FAQ
Your questions will be answered here!
iMatJet® is a unique product that has never existed before; Therefore, interested parties have many questions. We try to answer the most common ones with FAQs and video tutorials.
The BOAT Düsseldorf
was a complete success.
Thank you for yours
huge interest!
Further information
the componentsfrequently asked Questions
Here we answer recurring questions. If an answer to your question is not covered, please write to us! info@imatet.com
Generally
The iMatJet® is a motorized water lounger powered by two electric motors. It is designed for use in both fresh and salt water, providing a comfortable way to relax and enjoy the water.
No, a driving license is not required to operate the iMatJet®.
The estimated delivery time for the iMatJet® is 2-3 weeks for EU countries if the iMatJet® is in stock.
The iMatJet® can be set up in under 10 minutes, making it easy to get out on the water quickly.
Technology
The iMatJet® is controlled by a remote control that allows the user to steer in any desired direction. The remote control is easy to use and intuitive, making it easy for anyone to use.
Two lithium-ion batteries are rated for at least 90 minutes.
The iMatJet® has a top speed of 3 knots or 6 km/h.
If the remote control falls into the water, the iMatJet® automatically stops and the remote control floats to the surface. The user can then resume the remote control and continue operating the iMatJet®.
The battery level of the iMatJet® and the remote control can be checked at any time by viewing the remote control display.
service
Spare parts for the iMatJet® can be purchased directly from the manufacturer.
The iMatJet® requires replacement of the battery seals once a year to ensure proper operation and to extend the life of the product.
If problems occur or assistance is required with the iMatJet®, please contact our authorized dealers or the manufacturer's customer support for assistance.
There is a 2-year warranty for the iMatJet®.
your luxury gadget
Tutorials
Video tutorials
On our Youtube channel we provide some tutorials. We briefly introduce a few here.
Quick instructions for assembly
This shows how easy and quick it is to set up the iMatJet®. Have fun watching! If you have any questions, take a look at the FAQ at the top of the page and read the detailed operating instructions included in the Download area is available or contact the manufacturer.
About the SUP pump
This shows what features the pump has and how to use it. Have fun watching! If you have any questions, take a look at the FAQ at the top of the page and read the detailed operating instructions included in the Download area is available or contact us.