FAQ – Frequently asked questions Expected delivery time? Due to the high demand, the delivery time is 2-3 weeks after receipt of order. How much weight can the iMatJet® tolerate? You will receive detailed operating manuals with all the specifications. The guarnateed weight is 80 kg, but we tested it with 150 kg. Can I get an iMatJet® for free? I am a press representative / blogger / influencer. If you are a good fit for our product and have an above-average number of followers, feel free to contact us at presse@imatjet.com. Where can I buy spare parts? Every delivery comes with a spare parts price list. You can order spare parts with your local representative or on the webpage. How long does it take to recharge the batteries? It takes 5-6 hours to fully recharge an empty battery. Charging is purposely slower to maintain battery longevity and charging capacity. What is the projected lifetime of the battery? 3 years, reffer to the instructions manual for quality storage and usage instructions. Is IMatJet® safe for swimmers? Yes, the iMatJet motors have a PVC protection grill around the blades of the motor. Is the iMatJet® resistant to rocks and other sharp materials on the beach? The lower chamber is 1 mm thick and as safe as a good inflatable boat. How fast can I setup up the iMatJet®? You can set it up about 5 minutes. Is your question is not listed? Contact us! info@imatjet.com
