FAQ – Frequently asked questions 1. What is an iMatjet®? The iMatjet® is a motorized water lounger that is powered by two electric motors. It is designed for use in fresh and salt water and is a convenient way to relax and enjoy the water. 2. How does the iMatjet® work? The iMatjet® is controlled by a remote control, which allows the user to steer in any direction they desire. The remote control is easy to use and intuitive, making it simple for anyone to operate the iMatjet®. 3. Is a license required to operate the iMatjet®? No, a license is not required to operate the iMatjet®. 4. What is the minimum age requirement for operating the iMatjet®? Minimum age requirement for operating the iMatjet® is 14 years. 5. How long does it take to set up the iMatjet®? The iMatjet® can be set up in less than 10 minutes, making it easy to get out on the water quickly. 6. How long does the battery last? Two lithium-ion batteries are designed at least 90 minutes. 7. What is the maximum speed of the iMatjet®? The iMatjet® has a maximum speed of 3 knots or 6km/h. 8. What is the expected delivery time for the iMatjet®? The expected delivery time for the iMatjet® is 2-3 weeks for EU countries as long as we still have iMatJet in stock. 9. Where can I purchase spare parts for the iMatjet®? Spare parts for the iMatjet® can be purchased directly from the manufacturer. 10. What happens if the remote control is dropped in the water? If the remote control is dropped in the water, the iMatjet® will automatically stop and the remote control will float to the surface. The user can then retrieve the remote control and continue operating the iMatjet®. 11. How can I check the battery levels of the iMatjet® and remote control? he battery levels of the iMatjet® and remote control can be checked at any time by looking at the remote control display. 12. Does the iMatjet® require any maintenance? The iMatjet® requires battery rubber seals to be replaced once a year to ensure proper operation and to extend the life of the product. 13. What should I do if I encounter any issues or need support with the iMatjet®? If you encounter any issues or need support with the iMatjet®, please contact our authorized dealer or manufacturer’s customer support team for assistance. 14. Is there a warranty offered for the iMatjet®? Yes, a 2-year warranty is offered for the iMatjet®. Is your question not listed? Contact us! info@imatjet.com
