FAQ – Frequently asked questions

Expected delivery time?

Due to the high demand, the delivery time is 2-3 weeks after receipt of order.

How much weight can the iMatJet® tolerate?

You will receive detailed operating manuals with all the specifications. The guarnateed weight is 80 kg, but we tested it with 150 kg.

Can I get an iMatJet® for free? I am a press representative / blogger / influencer.

If you are a good fit for our product and have an above-average number of followers, feel free to contact us at presse@imatjet.com.

Where can I buy spare parts?

Every delivery comes with a spare parts price list. You can order spare parts with your local representative or on the webpage.

How long does it take to recharge the batteries?

It takes 5-6 hours to fully recharge an empty battery. Charging is purposely slower to maintain battery longevity and charging capacity.

What is the projected lifetime of the battery?

3 years, reffer to the instructions manual for quality storage and usage instructions.

Is IMatJet® safe for swimmers?

Yes, the iMatJet motors have a PVC protection grill around the blades of the motor.

Is the iMatJet® resistant to rocks and other sharp materials on the beach?

The lower chamber is 1 mm thick and as safe as a good inflatable boat.

How fast can I setup up the iMatJet®?

You can set it up about 5 minutes.

Is your question is not listed?

Contact us! info@imatjet.com